Privacy Statement

General Provisions

Total Pain Care is committed to respecting the privacy of users of this website. Data collected and used by Total Pain Care, including all personal information Total Pain Care collects that pertains to, and identifies a person in connection with, this website, are governed by and subject to this website Privacy Statement (the “Privacy Statement”), as amended from time to time. Accordingly, data collected and used by Total Pain Care may or may not be subject to previous versions of any Privacy Statement that may have been in effect at the time that such data were collected.

Total Pain Care reserves the right to change the Privacy Statement from time to time at its sole discretion and will provide a link to the most current version of the Privacy Statement on this website. By using this website, you agree to accept the terms set forth in the Privacy Statement, and you agree to be bound by modifications, alterations or updates made to the Privacy Statement over time. Please regularly review the Privacy Statement.

As the result of modifications, alterations, or updates made to the Privacy Statement, if you want to alter information that Total Pain Care may have regarding you, you may do so by following the procedure described in the section below entitled “Updating Your Personal Information.”

By using this website, you agree to be subject to, and agree to be bound by, this Privacy Statement. You represent that you are of legal age to form a binding contract.

IF YOU DO NOT AGREE WITH, OR HAVE OBJECTIONS TO, THE PRIVACY STATEMENT, YOU SHOULD IMMEDIATELY DISCONTINUE USE OF THIS WEBSITE.

The Privacy Statement does not govern practices associated with activities provided by websites other than this website, or associated with products and services not available or enabled via this website.

To the extent that any term of the Privacy Statement conflicts with the terms of an existing written (including electronic) agreement between you and Total Pain Care, including the Terms and Conditions of Use for this website, which is incorporated by reference in its entirety herein, regarding the use of specific areas of this website, the terms of the respective agreements shall govern.

This website is intended for adult audiences, and Total Pain Care does not knowingly collect any personal information from anyone under eighteen (18) years of age.

Collection of Information

Total Pain Care gathers user information needed to provide a better experience on our site, to provide the services we believe to be of interest to our users and to administer our business. When you visit Total Pain Care’s site, Total Pain Care may collect two types of information.

Personally Identifiable Information: Total Pain Care may ask that you provide personally identifiable information, such as your first and last name, mailing address (including zip code), country of residence, e-mail address, telephone and facsimile numbers, and other personally identifying information (collectively, “Personal Information”). By submitting Personal Information to Total Pain Care, you agree and acknowledge that such Personal Information may be transferred across national boundaries. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your Personal Information may be undertaken by third parties. If you do not want your Personal Information collected and stored, do not submit it to Total Pain Care.

Non-Personally Identifiable Information: There is information about your computer and hardware and software that is automatically collected by Total Pain Care through this website. This non-personally identifiable information by itself cannot be used to identify or contact you. This information may include your Internet browser or the computer operating system you use, your IP address (including the general geography of your IP address), the date and time you visited this website, the pages you accessed, and the name of the website from which you linked to this website. We collect this data through the use of computer “cookies” (described below). This non-personally identifiable information may be used by Total Pain Care for demographic purposes, analysis of trends, interests and needs, marketing and to improve and enhance this website. Total Pain Care reserves the right to use and/or disclose such non-personally identifiable information in any manner.

“Cookies” are small pieces of information that are stored by the browser on your computer’s hard drive. Total Pain Care may store some information on users’ computers in the form of a cookie or similar text file. The cookies that are configured by us do not contain any personally identifiable information (such as your name) or sensitive information (such as your credit card number). Since cookies are only text files, they cannot run on your computer, search your computer or transmit any information to anyone. The cookies allow us to recognize you when you return to our site and provide you with a customized experience that we hope will be of value to you.   Most browsers are set up to accept cookies. If you reset your browser to refuse cookies, you may not be able to take full advantage of a personalized experience at our site.

Please note that, if you directly disclose personally identifiable information or personally-sensitive data through Total Pain Care’s public message board of forums, this information may be collected and used by others.

How Your Personal Information Is Used

Total Pain Care collects your Personal Information in order to record, support and facilitate services provided in this website. Such information may include, but is not limited to, information relating to hospital anesthesia services, ambulatory anesthesia services, office-based anesthesia or other services that may or may not be provided by Total Pain Care. Total Pain Care respects your privacy and as such does not sell or lease to third parties, in any manner, any lists that it collects.

There are other instances in which Total Pain Care may divulge your Personal Information, such as where required by law, rule or regulation, or where Total Pain Care has a good faith belief that disclosure is necessary to comply with a court order, if requested by a governmental or law enforcement authority, as part of a legal process, or otherwise to protect Total Pain Care’s rights. Total Pain Care may also disclose Personal Information about you in a determination made solely by Total Pain Care that such disclosure should be made for reasons of national security, law enforcement or other issues of public importance.

Total Pain Care may communicate information to you regarding products, services and offers available from Total Pain Care or selected third parties.

Your Choices With Respect to Personal Information

Total Pain Care recognizes and appreciates the importance of responsible use of Personal Information collected, such as in connection with providing services and information. Total Pain Care respects your legal rights regarding access to, and correction and deletion of, your Personal Information. Access by you to your Personal Information may be provided upon request, subject to Total Pain Care’s sole and exclusive granting of such request. Total Pain Care expressly reserves the right to deny any request for your Personal Information for any purpose.

Protection of Your Personal Information

The Personal Information that you provide in connection with this website is protected in several ways. Your Personal Information resides on secure servers to which only selected Total Pain Care personnel, agents and contractors have access by password. Total Pain Care strives to prevent unauthorized parties from viewing such Personal Information when it is transmitted to, and stored by, Total Pain Care. It is not possible, however, for Total Pain Care to guarantee the security of information disclosed online to Total Pain Care because no transmission of data over the Internet is totally secure and no database is totally secure from hackers, rogue employees and the like. Personal Information may also be released, erased, deleted or otherwise removed due to hacking, force majeure, accident, unscrupulous contractors or employees, or through other such factors, and Total Pain Care disclaims liability for any of the foregoing. You agree to assume all risk in connection with the information provided to Total Pain Care or collected by Total Pain Care when using this website.

If your credit card number is transmitted to other websites for processing requested by you, that information is protected under the data security standards of those websites.

Privacy Complaints

Total Pain Care takes its users’ privacy concerns seriously. If you believe that Total Pain Care has not complied with the Privacy Statement with respect to your Personal Information, please contact Total Pain Care and report such non-compliance. If you do not understand any of the terms of the Privacy Statement or if you have any questions, comments or suggestions concerning any aspect of the Privacy Statement, please contact Total Pain Care at marketing@napaanesthesia.com. We will use commercially reasonable efforts to determine and remedy the problem.

Other Websites

This website may contain links to other websites as well as to third party service providers. The fact that Total Pain Care has provided a link to a website is not an endorsement, authorization, sponsorship or acknowledgement of affiliation with respect to such website, or with respect to any information or content on the website, or the website’s owners or service providers. The Privacy Statement applies solely to this website and, unless specifically stated on this website, Total Pain Care is not responsible for the content or privacy practices of other websites to or from which this website may link. You should review the privacy policies of such websites before using the sites.

Updating Your Personal Information

You may request access to, and may correct your personal information. Please e-mail your request to access and correct your personal information to:  marketing@napaanesthesia.com. Please include your name, address, and e-mail address when you contact us. No specific form is required to notify Total Pain Care of changes to your personal information.